Robots charged with artificial intelligence are taking over. That’s the path that a lot of speculative reports take when talking about the future of Artificial Intelligence (AI) in the workplace. Most recently, Forrester has warned that robots will ‘eliminate’ 6% of all jobs in the US by 2021. This is a startling figure and, with […]
For over six years, we’ve been increasing the profitability of large European businesess’ contact centers, and improving the customer experience that they offer, with our machine-learning solutions. Our success across the continent is indebted to our staff. Without having the best people working for us, we wouldn’t have been able to develop our class-leading product […]
The possibilities of Predictive Intelligence are incredibly exciting. We want to go deeper. We want to see what else can be done. That’s why we’re hiring a couple of data scientists in our Stockholm office. These scientists will be central to developing our next solution.