NOW Blog...

Find out how Now Interact helped O2 solve their key objective - to offer customers contact options in an intelligent way, whilst...

Whisbi has partnered with Now Interact to power their new visitor Intelligence add-on "Whisbi Boost".

Competition between contact channel technology providers is fierce. The promises about being able to improve the customer experience and...

Does your organisation suffer from Silo Syndrome? You aren’t alone. Many large organisations with a significant number of customers are...

Utilita strives to uphold a fair price, offer an easy-to-understand product and provide complete transparency with their service...

We like Artificial Intelligence. It’s the fuel that fires our engine; the reason why we’ve successfully helped some of the biggest names...

Personalisation works. Consumers want bespoke, tailor-made customer experiences. Companies know that they need to provide them. But...