What’s the relationship between big data and omni-channel optimization? Exactly why and how is big data relevant to you?
So many tools claim to give retailers true omni-channel customer service. But few of these tools have the one quality that makes them genuinely ‘omni-channel’. Read on to find out more.
In a fiercely competitive market there are very few ways to really distinguish your products and services – but customer service is one way to make your business stand out from the crowd.